NURS FPX 6214 Assessment 2 Stakeholders Meeting

NURS FPX 6214 Assessment 2


Capella University


Professor Name

March 30th, 2024.

Stakeholders Meeting

Slide 1:

Hello everyone, I’m Sophia  and I’d like to welcome you to my presentation. Today, the topic I am going to represent is the stakeholder meeting that is required for integrating telehealth technology into the electronic health records (EHRs) at Vila Hospital.

Slide 2:

 Recent improvements in healthcare technology have made it an integral component of medical procedures. Telehealth, which enables remote patient consultations via video conferencing, is a prime example. There are many opportunities for Vila Hospital’s electronic health records (EHR) system to include telehealth technologies. All important parties, including the IT team, clinical and administrative personnel, and patients, must be involved in resolving any significant areas of doubt to guarantee a seamless rollout. Research has indicated that the effective integration of telehealth can enhance patient outcomes in managing chronic illnesses by as much as 30%. Furthermore, it can increase organizational performance by improving efficiency (Chimfwembe et al., 2024).

  To support your statements, don’t forget to replace them with citations from reliable sources. Vila Hospital may assess the technology’s impact using a range of metrics, including cost analysis, monitoring operational efficiency, tracking clinical results, and patient satisfaction surveys. uses a statistic to calculate the possible benefit. Patients’ experiences with telehealth consultations, including their convenience, usability, and general level of satisfaction, may be evaluated using surveys. Research has demonstrated that telehealth may result in high patient satisfaction ratings; upon adoption, one research reported a 90% satisfaction rate. Patient health can be improved by monitoring clinical indicators related to certain diseases that are handled through telehealth.

For instance, a telehealth service for patients with chronic heart failure may monitor drug adherence or readmission rates. Data on healthcare use may be analyzed to identify possible telehealth cost reductions. This may include fewer trips to the ER, fewer hospital admissions, and cheaper patient transportation. According to studies, telehealth can result in considerable cost savings; one research found that overall healthcare costs decreased by 15%. Workflow monitoring can reveal places where telehealth boosts productivity. This might entail setting up appointments more quickly, spending less time on administrative duties, and fostering better patient-provider communication. Vila Hospital can discover opportunities for additional improvement and obtain insightful knowledge about the efficacy of telehealth integration by monitoring these metrics (Kingsford et al., 2024).


Identifying Key Stakeholders for Technology Acquisition Meetings

Slide 3: 

For Vila Hospital to effectively incorporate telehealth technology into its electronic health records (EHRs), a wide range of stakeholders must be included. Strong stakeholder participation during the implementation phase has been demonstrated in studies to boost the chance of successful telehealth uptake by 50% [source needed]. This includes people and organizations that the new technology will affect or that have a stake in it. Their participation guarantees a balanced viewpoint, encourages teamwork, and aids in the early detection of any problems.

The cornerstone of preventing mother-to-child HIV transmission is maternal antiretroviral medication including viral suppression before conception, during pregnancy, and nursing, in addition to infant postnatal prophylaxis. Nevertheless, in 2020, an estimated 150,000 children were predicted to have contracted HIV despite these measures, with half of these infections happening during nursing. To tackle this persistent issue, a stakeholder gathering examined the present condition worldwide. Half of illnesses developed during nursing: This emphasizes the necessity of better tactics during this crucial time.

The technical parts of the integration process, such as configuring and tailoring the EHRs to work with the telehealth technologies, will fall within their purview. Interoperability problems across various EHR systems are a significant obstacle to successful telehealth integration, hence this can be a challenging endeavor [source needed]. The knowledge of the IT staff is essential to guarantee a safe and seamless integration that causes the least amount of disturbance to current processes.

Workflow Optimization: Research has demonstrated that including clinicians in the design phases may assist detect and eliminate workflow interruptions brought on by new technology, which can raise user adoption rates by 20%. Training and Support Requirements: To make sure that everyone is at ease and capable of utilizing the new telehealth capabilities, clinical staff can assist in determining the unique training requirements of their colleagues. Patient Education and Communication: Virtual consultations, are essential in providing patients with information about telehealth choices and in facilitating efficient communication between them.

NURS FPX 6214 Assessment 2 Stakeholders Meeting

The World Health Organization’s recommendations have been embraced worldwide but with modifications for certain situations. While some programs with limited rates of healthcare access give prolonged daily nevirapine prophylaxis, others offer a wider regimen to all exposed infants. Simplifying the risk-stratification process might help high-performing programs identify high-risk infants who can get more focused treatments. Programs that perform below par may find it difficult to adopt intricate procedures and might benefit from a more straightforward, non-risk-stratified approach. focused outbreaks Babies born in areas where certain groups are heavily impacted by concentrated epidemics ought to be regarded as high-risk.

Technological improvements that enhance mothers’ adherence and retention throughout pregnancy and lactation might prove advantageous for contemporary technological settings. Treatment is disrupted when medicine is unavailable. Implementation may be hampered by the scarcity of baby-appropriate drugs. Inadequate recordkeeping and poor drug adherence can undermine efficacy. An increased risk of transmission may result from inconsistent breastfeeding patterns. It’s critical to maintain moms’ involvement in nursing care throughout the process. PNP tactics may be tailored to the specifics of each program to enhance access, adherence, and eventually the health outcomes of babies exposed to HIV (Md Galal Uddin et al., 2024).

Creating a Meeting Announcement and Agenda

Slide 4:

Vila Hospital is dedicated to raising service accessibility and enhancing patient care. We are putting in place an integrated EHR telehealth system to do this. There will be an obligatory staff meeting in the conference room to guarantee a seamless transfer. You can include the following information in the announcement regarding telehealth integration: Better results for patients: According to studies, the treatment of chronic diseases can be improved by 30% with the use of telehealth. The ease and adaptability of telemedicine consultations are frequently rated highly by patients. Patients in underprivileged places can receive care thanks to telehealth, which can help address geographic disparities. You will learn important details about the new system, how it will affect your work, and how it will help staff and patients by attending this conference.


An overview of the features and functionality of the new integrated EHR telehealth system. Emphasize the following advantages of telehealth for patients: better access to care, particularly for people who live in isolated areas or have mobility issues Convenience and flexibility lead to higher patient satisfaction. Possibility of enhanced chronic illness care with medication adherence assistance and remote monitoring. Emphasize the advantages of telemedicine for employees: increased productivity through the simplification of administrative duties and procedures. enhanced cooperation and dialogue with coworkers and patients. Possibility of increasing service options by using online consultations (Osborne et al., 2020).


Illustrating the Impact of New or Upgraded Telehealth Technology on Enhanced Patient Outcomes and Organizational Effectiveness

Slide 5:

Villa Hospital’s integrated telehealth EHR system will improve patient outcomes in several ways. Better diagnosis and care research found that having real-time access to patient information, which includes test results, medical histories, and prescription lists, can reduce diagnostic mistakes by 20% and increase the efficacy of treatment plans by 15%. Improved care for chronic illnesses: Patients with chronic illnesses like diabetes or heart failure might benefit from remote monitoring as it enables early issue diagnosis and prompt treatment. This can result in a 30% drop in hospital readmission rates for chronic illnesses. greater patient happiness: Compared to typical in-person appointments, telehealth consultations offer convenience and flexibility, which translates into greater patient satisfaction ratings.

These are just a few instances of how Vila Hospital’s remote EHR technology may enhance patient outcomes. Through the successful use of modern technology, the hospital can offer its patients higher-quality, more accessible, and more efficient treatment. Simplified communication and cooperation: The EHR system’s encrypted messaging features and real-time patient data access can enhance communication between physicians, nurses, and other healthcare professionals, speeding up diagnosis. Enhanced effectiveness and decreased expenses: By eliminating the need for pointless in-person visits, telehealth consultations can free up staff time and perhaps lower the cost of healthcare administration.

According to reports, giving patients safe access to their medical information via the EHR portal can boost their involvement in their care. Patients may be more empowered to actively manage their health as a result, which might result in better health outcomes and increased patient satisfaction. Telehealth has the potential to greatly enhance Vila Hospital’s overall organizational effectiveness through the simplification of processes, enhancement of communication, and promotion of patient involvement. Employees may obtain patient records more quickly, saving them time while looking for information. Telehealth consultations have the potential to reduce the number of needless ER visits and hospital readmissions associated with chronic illnesses.

More study is required, but early therapies resulting from improved remote monitoring of chronic illnesses may help reduce death rates. Improved patient involvement via telehealth gives patients the ability to better control their health, which may improve their quality of life. Research indicates that telemedicine consultations result in excellent patient satisfaction ratings. Because telehealth requires fewer in-person visits, less administrative work, and possibly lower facility costs, it can result in considerable cost savings. Research has indicated that healthcare administration expenses drop. Medication mistakes can be reduced with better access to patient medication histories (Salam et al., 2020).

Identifying Outcome Measures for Assessing the Effectiveness of New or Upgraded Telehealth Technology

Slide 6:

To measure overall satisfaction, standardized questionnaires and online feedback forms can be utilized. Research indicates that telemedicine consultations frequently result in satisfaction. But it’s crucial to have both favourable and unfavourable comments. In order to guarantee that everyone has a great user experience, the hospital may also monitor and evaluate patient complaints about the system in order to pinpoint particular areas that require improvement. A more streamlined and effective workflow made possible by telehealth may raise employee satisfaction and perhaps reduce attrition. The hospital’s changing demands and future development should be accommodated by the telehealth EHR system of choice, which should be scalable.

Vila Hospital should also have a procedure in place for keeping up with new developments in healthcare technology and be ready to incorporate them into the current system when it is practical. Vila Hospital may obtain important insights into the success of its telemedicine EHR deployment and pinpoint areas for more improvement by keeping an eye on these crucial KPIs. Decreased Hospital Readmissions: Research has indicated that telehealth treatments can result in a 30% decrease in hospital readmission rates, especially for patients who have chronic diseases. Vila Hospital may evaluate the effectiveness of telehealth EHR by monitoring readmission rates for particular diseases over time and comparing them to pre-implementation data. Increased Patient Recovery Rates: Telehealth can help with prompt interventions and closer observation, which may result in quicker recovery periods following specific surgeries or diseases.

For certain operations, the hospital can monitor recovery periods after release and duration of stay, and compare the results to pre-implementation statistics to assess the effect. Reduced Hospital Readmissions: Studies have shown that telehealth interventions can reduce hospital readmission rates by 30%, particularly for patients with chronic illnesses. Vila Hospital may track readmission rates for specific diseases over time and compare them to pre-implementation statistics in order to assess the efficacy of the telehealth EHR. Improved Patient Recovery Rates: Telehealth can assist with timely interventions and more attentive monitoring, which could lead to shorter recovery times after certain procedures or illnesses.

The hospital may track the length of stay and recovery times following release for specific procedures, and compare the outcomes to pre-implementation data to evaluate the impact. ..Vila Hospital may obtain important insights into how the telehealth EHR system is affecting patient outcomes by keeping an eye on these objective metrics. The software may then be improved with the use of this data, maximizing its beneficial effects on patient care (Hurst et al., 2024).


Navigating Patient Confidentiality and Privacy Concerns in New or Upgraded Telehealth Technology

Slide 7:

To protect the privacy, accuracy, and security of patient data, Villa Hospital’s telehealth EHR use must rigorously abide by the rules set out in the Health Insurance Portability and Accountability Act. Heavy fines and harm to one’s reputation may arise from HIPAA infractions. This training is required for all staff members who will access or utilize the telehealth EHR system so they may understand their privacy and security responsibilities. Research indicates that routine HIPAA training for employees may dramatically lower the chance of data breaches.

Technical Safety Measures: To secure patient data, the hospital should have strong technical measures in place, such as Encryption: Even if patient data is intercepted, it is protected from unwanted access via encryption when it is in transit and at rest. Strong access controls, such as role-based access and multi-factor authentication, can be implemented to reduce the possibility of unauthorized people gaining access to patient data. Audit Logs: Keeping thorough audit logs helps identify any questionable access attempts by tracking user activity. Data Breach Response Plan: In the event of a security issue, having a well-defined data breach response plan guarantees a prompt and organized reaction.

Procedures for informing impacted parties and regulatory bodies should be included of this strategy. Villa Hospital can show that it is committed to safeguarding patient privacy and data security in the context of telehealth by putting certain safeguards into place. The following security measures should be put in place at Villa Hospital to guard against unauthorized access to patient data stored in the telehealth EHR system: Tight Access Regulations: Granular access controls, or role-based access control (RBAC), ought to be enforced by the system. This guarantees that employees may only access the precise patient information necessary for their job.

NURS FPX 6214 Assessment 2 Stakeholders Meeting

Research has demonstrated that dramatically lowers the possibility of human mistakes resulting in data breaches. By forcing users to submit more information than simply their username and password in order to access the system, MFA provides an extra degree of protection. A fingerprint scan, security token, or one-time code transmitted to a mobile device might be used for this. can stop Encryption: Any patient data that is being sent across networks or kept on servers should be encrypted while in transit.

Data is jumbled during encryption, rendering it. unintelligible to anyone lacking the decryption key. Staff education is essential for securing patient data in addition to technical measures. Villa Hospital need to put in place a thorough training program to guarantee that every employee: Recognize the significance of laws protecting patient confidentiality and privacy, such as HIPAA. Identify any questionable behaviour and possible security breaches, and report them. Observe recommended procedures for managing passwords securely and preventing unauthorized data sharing while handling patient data.

As was previously indicated, regular HIPAA training may greatly lower the risk of data breaches. Villa Hospital may establish a strong system that protects patient confidentiality and fosters confidence within the medical community by putting these security measures into place and giving staff training first priority. As was previously said, regular training gives staff members the skills they need to manage patient data safely and spot possible infractions. It may dramatically lower the risk of data breaches, according to studies. Additionally, staff members must to get regular training on cybersecurity best practices. In particular, if telehealth consultations incorporate remote patient monitoring, this might encompass training on how to manage patient data securely on mobile devices, identify phishing attempts, and maintain good password hygiene.

Villa Hospital may establish a complete program for data security that protects patient information and fosters confidence in the healthcare community by following HIPAA requirements, putting strong security measures in place, and giving staff education first priority  (Versace et al., 2021).

Planning and Implementing the Deployment of New or Upgraded Telehealth Technology: Steps and Timeline

Slide 8:

A particular patient demographic or department may be the focus of the initial launch. Sustained system functionality and satisfaction for all stakeholders need constant observation, user input, and adjustment. The suggested 12-month timeframe for Villa Hospital to implement an integrated telehealth EHR system appears feasible. The time allotted for each step is broken down here; bear in mind that these are estimations and may change based on the particulars: Careful planning and implementation are necessary for a telemedicine EHR to be implemented successfully.

Here are some things to think about and a summary of the important processes involved. Finding the precise features and functions required for the telehealth EHR system is the first step in this process. Collaboration with a range of stakeholders, including as physicians, nurses, IT workers, and administrative staff, is vital for this task. Research indicates that include end users in the planning phase can boost user acceptance rates of new technology by 20%. Villa Hospital can identify and assess possible telehealth EHR vendors after the criteria are established. This entails evaluating elements including the vendor’s standing and experience in the telehealth EHR industry.

The telehealth EHR solution’s features and capabilities. Suitability of integration with the hospital’s current IT system. Scalability of the system to support expansion in the future.Total cost of ownership and pricing structures. The hospital’s current systems must be easily connected with the telehealth EHR solution that has been selected. To guarantee system operation, security, and data correctness, rigorous testing and validation are necessary. Adoption of the new telehealth EHR system depends on personnel receiving thorough training on it. Workflows, features, and best practices for handling secure data should all be covered in this training. To reduce disturbance, the data transfer from the old systems to the new EHR must be well planned and carried out.

It is advised to implement changes gradually in order to avoid interference with current activities. It is important to take your time during this first step since a successful implementation depends on having well-defined requirements. Selecting the best solution requires careful vendor evaluation. Execution and Enhancement Although six months is a reasonable estimate, to guarantee a smooth go-live and reduce the need for rework later, quality testing and personnel training should come first. Villa Hospital can effectively install its telehealth EHR system and meet its objectives for enhanced patient care and operational efficiency by adhering to best practices, including key stakeholders, and using an organized approach  (Tarek Al-Hammouri et al., 2024).

NURS FPX 6214 Assessment 2: Conclusion

 Research has indicated that a major obstacle to a successful telehealth integration might be interoperability problems across various EHR systems. The purpose of the conference is to guarantee that the selected telehealth solution works in unison with Vila Hospital’s current IT setup. Patient Data Security and Privacy: These two factors should never be compromised. The topic of discussion during the conference will be Vila Hospital’s compliance with HIPAA laws and the implementation of strong security measures to protect confidential patient data.

Regular HIPAA training for personnel may significantly lower the likelihood of data breaches, according to research. Sufficient User Support and Training: Adopting telehealth successfully depends on user support and training that is adequate (Espejo et al., 2023). At the conference, a thorough training program will be established to guarantee that every employee is at ease utilizing the new telehealth EHR. Vila Hospital can track patient outcomes, monitor operational efficiency, analyze cost data, and conduct patient satisfaction surveys as some of the outcome metrics used to assess the efficacy of the telehealth EHR system.

Vila Hospital can make sure the telehealth EHR system produces the anticipated gains in patient care and organizational performance by regularly monitoring these KPIs and making modifications as necessary (Aung et al., 2021).

NURS FPX 6214 Assessment 2: References

Reddy, S. (2024). Generative AI in healthcare: an implementation science informed translational path on application, integration and governance. Implementation Science, 19(1). https://doi.org/10.1186/s13012-024-01357-9

Hurst, L., Kirwan, M., Christie, V., Cross, C., Baylis, S., White, L., & Gwynne, K. (2024). The Effect of Community-Based Exercise on Health Outcomes for Indigenous Peoples with Type 2 Diabetes: A Systematic Review. International Journal of Environmental Research and Public Health, 21(3), 290–290. https://doi.org/10.3390/ijerph21030290

Md Galal Uddin, Dabrowski, T., Rahman, A., Firouzeh Taghikhah, & Olbert, A. I. (2024). Data-Driven Evolution of Water Quality Models: An In-depth Investigation of Innovative Outlier Detection Approaches-A Case Study of Irish Water Quality Index (IEWQI) Model. Water Research, 121499–121499. https://doi.org/10.1016/j.watres.2024.121499

Tarek Al-Hammouri, Almeida-Magana, R., Soukup, T., & Lamb, B. (2024). Implementation of streamlining measures in selecting and prioritising complex cases for the cancer multidisciplinary team meeting: a mini review of the recent developments. Frontiers in Health Services, 4. https://doi.org/10.3389/frhs.2024.1340320

Kingford Chimfwembe, Shirley, H., Baker, N., & Wamai, R. (2024). Zambia: A Narrative Review of Success and Challenges in Lymphatic Filariasis Elimination. Tropical Medicine and Infectious Disease, 9(1), 21–21. https://doi.org/10.3390/tropicalmed9010021

Espejo, G., Reiner, W., & Wenzinger, M. (2023). Exploring the Role of Artificial Intelligence in Mental Healthcare: Progress, Pitfalls, and Promises. Cureus. https://doi.org/10.7759/cureus.44748

Versace, V. L., Smith, T., & Sutton, K. (2021). Beyond the black stump: rapid reviews of health research issues affecting regional, rural and remote Australia. Medical Journal of Australia, 215(3), 141. https://doi.org/10.5694/mja2.51165

Osborne, S. R., Piper, D., Alston, L. V., Bolton, K. A., Whelan, J., Reeve, E., Wong Shee, A., Browne, J., Walker, T., Versace, V. L., Allender, S., Nichols, M., Backholer, K., Goodwin, N., Lewis, S., Dalton, H., Prael, G., Curtin, M., Brooks, R., & Verdon, S. (2020). Beyond the black stump: rapid reviews of health research issues affecting regional, rural and remote Australia. Medical Journal of Australia, 213(S11). https://doi.org/10.5694/mja2.50881

Salam, R. A., Das, J. K., Irfan, O., Ahmed, W., Sheikh, S. S., & Bhutta, Z. A. (2020). Effects of preventive nutrition interventions among adolescents on health and nutritional status in low‐ and middle‐income countries: A systematic review. Campbell Systematic Reviews, 16(2). https://doi.org/10.1002/cl2.1085

Aung, Y. Y. M., Wong, D. C. S., & Ting, D. S. W. (2021). The promise of artificial intelligence: a review of the opportunities and challenges of artificial intelligence in healthcare. British Medical Bulletin, 139(1), 4–15. https://doi.org/10.1093/bmb/ldab016


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